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Customer Story from Cameroon-Rosy

Chokote is a customer from Cameroon who wants to buy a T-shirt printer. He purchased a T-shirt printer from other companies in China previously, but the print effect is not good and the printer is always malfunctioning. So he was very cautious and asked a lot of technical questions before making the order this time. Of course, this is also related to he is a technician. The most important thing about T-shirt printers in white ink. The quality of white ink is very important, so our white ink uses the same material as DuPont ink, so it is more expensive than other colors. Moreover, the white ink is easy to precipitate, and the white ink must be stirred before printing to prevent the white ink from depositing and blocking the nozzle. Our T-shirt printer comes with a white ink circulation system that does not require manual mixing of white ink every day. This feature has been well received by customers. The question and answer between us lasted for more than one month. When I was loose confidence with this order, the customer asked me to send him two samples of dark T-shirts to see the print effect. After receiving the samples, the customer was very satisfied with the print quality, especially the black T-shirt printed very well. After confirming some details, the customer placed an order. I am very grateful for this. I would also like to thank our technical team, especially Bruce. He helped me answer a lot of technical questions, then Chokote can know better about our machines, and made up their minds to buy this printer. Sometimes, patience is very important for a business. If you insist longer than the competitor, you will succeed at last.

 

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